FREQUENTLY ASKED QUESTIONS

We aim to showcase every property to its true potential.The results speak for themselves.
01

Why should I try you out?

Promote2sell is your local team of talented content media producers in San Francisco Bay - you can find us headquartered in Redwood City. We always go above and beyond for our clients, pushing industry-leading delivery times and never sacrificing quality. Our stunning photos, cinematic video tours, aerial drone videography, 4k 3D Tours by Matterport, beautiful dedicated property websites, and marketing insight will give you the edge you need to stay ahead of the competition.

☑ NEXT-DAY TURNAROUND
☑ UNMATCHED VALUE
☑ CONSISTENT HIGH-QUALITY
☑ LIFETIME WEBSITE HOSTING
☑ YOUR DEDICATED TEAM

If you want to give us a try, we can certainly take care of you as a first-time client. Feel free to email us at hello@Promote2sell.com or text/call our company line at (484) 243-0982
You can always connect with and speak with one of the founders of Promote2sell.
Chase (484) 300-3073
Brian (610)-223_6012

02

LIST Example

You can explore our website platform and the features it offers by visiting the portal and logging in with the credentials below
Aerial Canvas Listing Website PortalDemo Account LoginEmail: contact@marketu.comPassword: hello123
If you'd like some guidance exploring the features, please take a look at our onboarding video.
Features to note:

  • Dedicated client portal
  • 10+ beautiful and award-winning designs
  • Optimized for all devices (responsive design)
  • Real-time analytics and reportingLead capture & management (built-in CRM)
  • Optimized for all devices (responsive design)
  • Optimized for all devices (responsive design)

If you have any questions, please reach out to us at at hello@Promot2sell.com or text/call our company line at (484) 300-3073We'll be happy to help you understand how our platform can benefit you.

03

What is your turnaround time?

We guarantee real estate photos next-day by noon. We provide next-day turnaround on photos, 3D Matterport virtual tours, and dedicated property websites. We do our best to deliver videos as fast as possible - our standard turnaround is 2-3 business days for video, though we can rush delivery when requested.

04

Can I see a sample of your work?

We're best known for our Premier Package which presents the greatest value for your marketing. We bundle together photos, video, drone, 3d, and a dedicated website.

You can see samples of our work here:

Premier Package Sample | Sample 2
Photo Samples
Video Samples

05

What do you charge?

Our rates are very competitive for the quality of product we produce. Our pricing is transparent and can be found on our website here.
Pricing for our major services starts at these rates, and increase based on the size/scope of the project:Photography $300+Video $400+3D Matterport Virtual Tour $300+Aerial Drone $250+Single Listing Website $100+Our professional packages which bundle all our services together can save you up to 40% off competitor pricing and our single service pricing. You can see how our pricing compares here.

06

Are you guys licensed and insured?

Our business and team is licensed and insured. Our pilots are licensed with FAA Part 107 certifications. You can trust our team to be professional and respectful on every shoot.

07

Are you guys licensed and insured?

Our business and team is licensed and insured. Our pilots are licensed with FAA Part 107 certifications. You can trust our team to be professional and respectful on every shoot.

08

What is the cancellation or postponement policy?

We understand schedules can be hectic and weather can be unpredictable. We understand neither of us can control the weather, so we try our best to be as accommodating as possible if notice is given that we want to push out the shoot. If your staging or property is delayed, please give us notice well ahead of time.

We required minimum 24 hour notice to reschedule at no charge. We always try to accommodate - however, if our team is not notified and we show up and the house is not ready to shoot, we charge the 50% deposit as a cancellation or postponement fee.

09

Why your photos and videos?

Your photos are all taken by our in-house photography team whom are vetted and highly-trained to produce consistent results. We have a dedicated photo editing team whom will produce the highest-quality photos through a 15-point QA photo process. You will receive your beautifully, edited photos for you next-day by noon.
Your videos are all produced by our in-house videography team and drone pilots. This team is vetted and highly-trained to consistently produce the best video for your investment. We are always innovating on new ways of shooting and editing so your videos are fresh when shared online and posted on social media.

Aerial Canvas videos produced for you will now appear on Zillow. Listings with video are given approximately a 2x boost on exposure in search results. Here's a quote from Zillow.

“Listings with video walkthroughs are given a boost in Zillow's search algorithm, resulting in more views and saves on average. Search order is largely based on personalization and user behavior, but the only way as an agent to influence your listing’s ranking is by adding a video. In addition, every time a video is uploaded to Zillow an email notification is sent to potentially hundreds of buyers – anyone with a saved search in that area. This email lets a Zillow user know that a video has been uploaded to a home in their area, and invites them to take a look. These benefits from Zillow add greater visibility to your listing and help you find more qualified buyers, as you’ll be talking with buyers who can watch a video walkthrough of the home before contacting you. Also, Millennial home buyers are coming to expect media options beyond just photos when they search for a home. In this year’s trends report, Zillow found that "Tech-savvy Millennial and Gen Z buyers may find greater value than older generations in using video/live virtual or 3D tours to help them make decisions. 45 percent of Gen Z and 41 percent of Millennial buyers find watching a recorded video of a home very or extremely important in helping them decide on their home" ( -2018 Zillow Trends Report)

10

List example

You can explore our website platform and the features it offers by visiting the portal and logging in with the credentials below
Aerial Canvas Listing Website PortalDemo Account LoginEmail: contact@marketu.comPassword: hello123
If you'd like some guidance exploring the features, please take a look at our onboarding video.
Features to note:

  • Dedicated client portal
  • 10+ beautiful and award-winning designs
  • Optimized for all devices (responsive design)
  • Real-time analytics and reportingLead capture & management (built-in CRM)
  • Optimized for all devices (responsive design)
  • Optimized for all devices (responsive design)

If you have any questions, please reach out to us at at hello@aerialcanvas.com or text/call our company line at (650) 241-0095We'll be happy to help you understand how our platform can benefit you.

11

How do I book services? What's the easiest way?

To book an order, simply visit the link below and fill out a form to book a professional package or individual servicewww.aerialcanvas.com/bookWe will follow up with you same-day with a booking confirmation via text, phone, and/or email.You are welcome to contact directly your account manager for booking a shoot, though we still require the form to make sure the details and information is correct for the booking to be created. If you aren't currently set up with an account manager, let us know and we'll connect you to yours.